• Rely on experts to treat your injured clients

    There is a better way for your clients to receive care

    Monitor your medical expenditure in real time.

  • Law Firms are required to connect all the dots of treatment for their client as well as know who to pay how much. Costing serious time and money

    Without Metaclinic

    Let us take the lead and connect you to the practices around the country. Export all the medical records and invoices on your terms.

    With Metaclinic

  • Beautifully designed. Meticulously developed.

    The perfect balance of innovation, security and performance

    Requesting
    made easy

    Get in sync with your clinics, lawyers, patients and even payers such as factoring companies instantaneously

  • Your data has never been this safe

    It's your data, we help you control it and manage it

    Data Encryption

    AES-256 and eCryptfs = no hackers allowed

    Databases are encrypted at rest using AES-256 and eCryptfs. App and database traffic is encrypted in transit using SSL/TLS.

    Role-based Access Controls

    Share what you want, how you want

    Organization Admins, Schedulers, and your billing department should stay in their lanes

  • Adopt new ways to work and share

    Metaclinic defines a new category of software-based solutions for law firms.

    LOP Manager

    Monitor medical expenditure in real time to make it a breeze

    Tracking medical bills and data as evidence can be a real challenge. HIPAA has made medical data difficult to share, even between doctors. Metaclinic aggregates all medical records and invoices for your practice to make more informed decisions

    For Clinics

    Eligibility, and billing under letters of protection

    Coordinating patient care is challenging enough, however, receiving a letter of protection before care often leaves the patient waiting longer than they need to for care. Metaclinic syncs both parties for real-time access to case updates

  • Get to know the benefits of using Metaclinic

    We've got a top-notch team!

    #1

    Portals for any Practice

    By utilizing portals specifically designed for each party, Metaclinic provides unrivaled transparency, and cost savings for all parties involved

    #2

    Case Updates Automated

    Metaclinic saves lien holders and law firms serious money by connecting all the dots of medical treatment and their associated cost automatically

    #3

    Connect your network​

    Your network will love the ability to connect to your practice for bidirectional communication for things like Consultation request or LOP request

  • Ready to connect to the Metaclinic community?

    Get same day training and implementation

    Medical data doesn't have to be complicated

    Let our provider network guide your patients through the care continuum, and we will make sure your patients' data is delivered to the right person in your practice in the most simple and efficient way possible

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    META CLINIC, LLC SETTINGS
    APPROVED BY TREVOR REEVES  AT AUGUST 5, 2019 6:49PM UTC
    ← All Policies
    Policies
    HIPAA Privacy
    Purpose
    The purpose of this policy is to establish requirements for data privacy at Meta Clinic pursuant to the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"), as amended by the Health Information Technology for Economic and Clinical Health Act of 2009 ("HITECH").
    
    Summary
    Meta Clinic will only use or disclose HIPAA protected health information as authorized by its business associate contracts or by law. Unauthorized use or disclosure must be reported immediately to the Meta Clinic Privacy Officer.
    
    Scope
    This policy applies to all Meta Clinic HIPAA protected health information ("PHI") created, received, transmitted, or maintained by Meta Clinic information systems, and all workforce members and contractors.
    
    Audience
    This policy applies to all Meta Clinic workforce members and contractors.
    
    Policy Administration
    Ownership
    Management Team owns all Meta Clinic information privacy and security policies, including this policy.
    
    Maintenance
    Legal Team is responsible for maintaining this policy. Legal Team is also responsible for coordinating with policy enforcement entities to develop relevant procedures, guidelines, and standards.
    
    Enforcement
    All Meta Clinic workforce members and contractors are responsible for adhering to this policy. Managers, Dev Team, Ops Team, and system owners are responsible for ensuring that personnel are in compliance with this policy.
    
    Policy
    9.1 - Use and Disclosure of PHI
    Meta Clinic is regulated as a business associate under HIPAA. As a business associate, Meta Clinic is only permitted to use (internally) or disclose (to third parties) PHI as permitted by its upstream business associate contracts and by HIPAA. Any use or disclosure of PHI not expressly permitted by business associate contract or by HIPAA is prohibited.
    
    9.1.1 - Minimum Necessary Use and Disclosure
    Meta Clinic workforce members must make reasonable efforts to limit their use and disclosure of PHI to the minimum amount of information necessary to perform their authorized activities or duties.
    
    This standard does not apply to disclosures:
    
    For treatment,
    To the individual
    Pursuant to patient authorization, or
    When required by law
    For internal use of PHI, Meta Clinic uses access controls to identify and limit access to PHI pursuant to the Meta Clinic Access Control, Authentication, and Audit Logging Policy.
    
    9.1.2 - Accounting of Disclosures
    Patients have the right to request that Meta Clinic provide an accounting of disclosures that Meta Clinic makes of the patient's PHI. Legal Team will track disclosures of PHI on a six-year rolling basis, and is responsible for receiving and processing request for accountings. If you receive a request for an accounting, please contact Legal Team.
    
    Pursuant to 45 CFR §164.528, the following must be tracked:
    
    The date of the disclosure
    The name of the entity or person who received the PHI, and their address (if known)
    A brief description of the PHI disclosed, and
    A brief statement of the purpose of the disclosure
    The following disclosures are exempt from this policy:
    
    Disclosures to carry out treatment, payment, and health care operations (as provided in 45 CFR § 164.506)
    Disclosures to individuals of protected health information about them (as provided in 45 CFR § 164.502)
    Disclosures incident to a use or disclosure otherwise permitted or required by the HIPAA Privacy Rule (as provided in 45 CFR § 164.502)
    Disclosures pursuant to a patient authorization (as provided in 45 CFR § 164.508)
    9.1.3 - Disclosures to Subcontractors
    Meta Clinic may disclose PHI to one of its own business associates that is performing an activity on its behalf when Meta Clinic establishes the permitted and required uses and disclosures of PHI and obtains satisfactory assurances that the business associate will safeguard the information. Satisfactory assurances are documented in writing through a business associate agreement approved by Legal Team. Please contact Legal Team if you have questions about whether a business associate relationship exists in a specific situation.
    
    9.2 - Amendments to PHI
    Patients may ask to correct or amend his or her healthcare record. If the patient is unable to self-serve through the Meta Clinic information systems, immediately contact Legal Team as soon as you become aware of the request. Legal Team will either respond directly or forward to the appropriate covered entity.
    
    9.3 - Notification of Impermissible Use or Disclosure of PHI
    All Meta Clinic workforce members and contractors must report unauthorized use or disclosure of PHI to the Meta Clinic Security Officer immediately. The Security Officer will notify Legal Team and execute the appropriate incident response playbook pursuant to the Meta Clinic Incident Response Plan.
    
    9.4 - HIPAA Privacy Training
    All Meta Clinic workforce members are required to complete HIPAA privacy training, pursuant to the Meta Clinic Privacy & Security Training Policy and Plan.
    
    9.5 - Complaints
    Any complaints or questions about data privacy must be referred to the Meta Clinic Privacy Officer.
    
    9.6 - No Intimidation or Retaliation
    Meta Clinic workforce members shall never intimidate, threaten, coerce, discriminate against, or take other retaliatory action against any individual for the exercise by the individual of any right established, or for participation in any process provided for, by HIPAA, including the filing of a complaint.
    
    If any Meta Clinic workforce member witnesses such an act, they shall report it immediately to the Meta Clinic Privacy Officer, or else to Meta Clinic management.
    
    9.7 - No Waiver of Rights
    Meta Clinic workforce members shall never require individuals to waive their rights under HIPAA as a condition of the provision of treatment, payment, enrollment in a health plan, or eligibility for benefits.
    
    References
    HIPAA Administrative Simplification
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    Support
    Status